Frequently Asked Questions

Branded Box has no minimum order quantity (MOQ). You can order as little as one pack of packaging, making us ideal for small businesses, startups, market traders, and anyone who wants to try custom packaging without committing to large volumes.

Prices vary by product and quantity. Personalised pizza boxes start from around £11 per pack, kraft bags from approximately £20 per 250, and coffee cups from around £25 per pack. The more you order, the lower the per-unit cost. Visit the relevant product page for current pricing, or contact us for a custom quote.

Yes — we stock a range of kraft paper and recyclable packaging options. All our food packaging products are food-safe and suitable for direct food contact. Speak to our team about the most eco-friendly options for your business.

Yes — you can upload your artwork file directly when placing your order, or email it to us after ordering. Our team will review it and send you a digital proof for approval before we go to print.

We accept PDF, AI (Adobe Illustrator), EPS, and high-resolution PNG or JPEG files. Artwork should be supplied at a minimum of 300 DPI for the best print quality. If you are unsure whether your file is suitable, send it over and we will check it for you.

Yes. Because we print digitally, you can update your artwork with each new order at no additional setup cost. This gives you full flexibility to refresh your branding, run seasonal promotions, or test different designs.

Please contact us at info@brandedbox.co.uk to discuss your requirements. For all print orders, we send you a digital proof for approval before printing begins, so you can review the layout and colours before we go to print.

Standard turnaround for personalised printed packaging is 5–10 working days from artwork approval. We will send you a digital proof before printing begins, so please factor in time to review and approve your artwork. Next-day delivery is available on non-personalised stock items ordered before 1pm.

To see when your order should arrive, please check your order status in "My Order History" or in your order confirmation email. If your order has already been dispatched, you can check which delivery method it was sent with. Unless you selected express delivery, our standard deliveries are between 8.30am and 7pm. These times can vary due to unforeseen circumstances such as weather and traffic.

We are sorry to hear that. If an item is missing from your parcel, please check your order confirmation email first, as the item may have been dispatched separately. If that is not the case, or you have received the wrong item, please contact info@brandedbox.co.uk. Include your order reference and details of what is missing or incorrect so we can help you as quickly as possible.

We offer a wide range of custom printed packaging including pizza boxes, kraft paper bags, coffee cups (single and double wall), mail boxes, greaseproof paper, burger boxes, fish and chip boxes, stickers, and more — all with full-colour personalised printing.

Absolutely. Branded Box was built with small and medium-sized businesses in mind. With no minimum order, you only buy what you need. We supply independent cafés, takeaways, market stalls, boutiques, and e-commerce brands across the UK.

Branded Box is based at Unit 16, Teal Business Park, Dennis Road, Widnes, WA8 0ZA. We supply personalised packaging to businesses across the United Kingdom, with fast dispatch from our UK base and next-day delivery options available on stock items.

Yes — we use high-quality digital and offset printing to produce vibrant, full-colour designs on all our packaging products. Logos, photos, illustrations, and complex multi-colour artwork are all supported.

We are here to help, Monday to Friday, 9am to 5pm. Call us on 01925 977106 or message us on WhatsApp. If we do not pick up, leave a voicemail and one of our team will be in touch as soon as we can. Alternatively, email info@brandedbox.co.uk.